UK: phone

Portugal: phone

Spain: phone

Outside UK: phone


VPN Renewals & Updates – For New & Existing Customers



If you haven’t received an email from us relating to VPN renewals your details may have been lost. However you have the opportunity here to manually generate payment for both the 2nd year’s VPN subscription & the optional continued remote access support. Remote access support is included in the cost of the box for the first year.

We are currently moving you all from our legacy server platform onto our state of the art, fast VPN infrastructure across the UK and beyond.


From year two you have 3 options:

You already know that our VPN servers allow you to access content from anywhere in the World. Did you know…

We strongly advise the use of a VPN connection when in the UK – Why?

Every internet connection, regardless of personal or public wifi, binds you to the “terms and conditions” of that provider. Many times, these terms of usage are vague, leaving the safety of your personal data to be determined by a policy you probably don’t have access to. There are many documented cases in which personal freedoms have been violated by ISP’s, website owners, and search engines.

We believe every law abiding citizen has the right to encrypt and protect their personal data online. Big businesses wouldn’t think of risking company secrets on an unsecured connection, so why should you?

Our service protects your online identity by providing you an anonymous IP address to hide behind. By using an encrypted VPN tunnel, this makes it impossible for your personal IP address or internet usage to be captured.

Not even an external ISP, website, or search engine will be able to determine your real IP address. Our anonymous VPN provides access to start of the Art military grade encryption to keep you safe.

VPN Option 1

12 month VPN service
Free email support – giving you instructions on how to resolve any issues
£25 per year

VPN Option 2

VPN service & remote access support for a further 12 months
£50 per year

Renew Your VPN & Remote Access

VPN Option 3 – incl free trial of our new Live TV app – for a limited time only*

• 12 months VPN renewal
• 12 months remote access support
• Remote update of box – the latest version of apps
• Greater access to content
• £75 per year

*Please note: Since Film On started charging for content this option will get you all you need & save over £40 on the individual costs of the package. We are making this available to customers who use boxes sourced from elsewhere, for a limited period to help the transition of viewing habits.


You can access content straight from the desktop icons for all your live TV channels and media player content. This connection can be wireless or connected via network cable.



Do you have any questions or would you like to order over the phone? Please visit our contact page here.